Rolling out ELN

Rolling out ELN

Like any other sector, digitalization has also influenced the pharma industry, with many moving towards Pharma 4.0, aiming at simplified regulatory compliance, enhanced security of data, and ease of collaboration. The market value of ELN was around $505 million in...
Enhancing user experience in scientific informatics support

Enhancing user experience in scientific informatics support

Understanding scientific informatics support First Rule of Customer Support: Be responsive. Second Rule: Do not talk (much) to your customers! Sounds ironic?  Not actually. We’ve been preaching this rule to our scientific application support analysts and it’s starting...
Choosing LIMS, now that’s a thinker!

Choosing LIMS, now that’s a thinker!

Recently, my team and I were on our way to a client’s office for a Business Analysis meeting with their QA (Quality Assurance) team to evaluate and pick the right LIMS (Laboratory Information Management System) solution for their needs. The heavy snow in Chicago...

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